Quote Management System

Customer Profile


Sector: Surgical Appliance and Supplies Manufacturing
Industry: Health Care
Annual Revenue: $478 million

MEDRAD is a worldwide market leader of medical devices and services that enable or enhance diagnostic and therapeutic procedures. MEDRAD has offices in 16 different countries and provides their products and services to hospitals and medical centers in 85 countries.

Business Situation

Service representatives at MEDRAD routinely sell contracts while servicing equipment in the field. The company relied on a standalone Microsoft Excel-based tool to quote these service contracts. The spreadsheet featured a series of calculations that determine pricing based on contract length, customer type and product mix. The company wanted to centrally administer these specifications while making the system available to distributed sales team.

Solution

Quote Management System

The new system is built on the Microsoft Access platform as an Access Data Project. The front-end application interfaces to a SQL Server database where data is centrally stored. The Quote Management System provides a robust backend database that allows for access from service representatives nationwide.

The team at Access Programmers reverse-engineered the complex Excel-based quoting tool to solution a new product with the same specifications. The new system mirrors the previous user interface and offers enhanced functionality.

Service representatives are now able to view the entire base of customers and products, as well as view quote history for these customers. The administrative module provides managers the ability to control quote specifications. These users can update products, pricing, system users, salesperson discount levels, and other quoting controls. The new system is flexible and can adapt to business changes.

Contact Us

Please wait...

  • Judicial Attorney Services Inc.

    You continue to do a job well done with the design, updating and maintenance of our company's program. Work is performed in a timely and professional manner.

    - President

  • A Trucking and Warehousing Company

    Their ability to understand our industry from the ground up - just like one of my coworkers would - is their key differentiator.

    - Customer Service Manager

  • A Services Company

    I needed to believe that Access Programmers could help my company. Their team understood my hesitation and took the time to really understand my business needs.

    - Regional Sales & Operations

  • A Non-Profit Advocacy Firm

    Access Programmers has completed several projects for us - all of which we've been extremely satisfied with. The staff is very knowledgeable, accessible, professional and easy to work with.

    - Information Technology Manager